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About Us

Welcome to, the online home of Upstairs Downstairs, situated in Sandown on the beautiful Isle of Wight. We are a family-run business with a passion for model railways, figures and plastic kits.

Our Story

Our journey began in 2012 with the shop in Sandown. After a couple of years, we added an online presence to better cater to modellers of all levels, wherever they are. From beginners to seasoned modellers, we offer a wide range of products and expert advice to help you bring your railway dreams to life.

What We Offer

We specialise in model railways and carry thousands of items in all gauges. Our extensive inventory includes:

Model Trains and Locomotives: From steam to diesel, we have a diverse selection of trains to suit every era and style.

Track and Accessories: Everything you need to build and expand your railway layout, including tracks, points, controllers, electrics and signals.

Scenery and Buildings: Create realistic landscapes with our range of trees, grass mats, buildings and other scenic materials.

Figures: We have in stock hundreds of figure sets in all gauges, including Z gauge, N gauge, OO gauge, HO scale and O scale.

Modelling Supplies: High-quality wood, plastic and metal for all your modelling needs.

We also stock a large selection of plastic kits, ranging from ships to planes to tanks and more, as well as an extensive range of wargaming figures, including military, fantasy and futuristic themes.

While we deal mostly in new items, we also have a selection of second hand items and are happy to buy your used model railways and trains.

Our Values

As a family-run shop, we pride ourselves on our friendly and knowledgeable customer service. Whether you're seeking advice on a new project or need help finding the right product, we're here to assist you every step of the way.

We believe in the power of community and the joy that comes from sharing a hobby. Our website offers an extensive library of tips to help you.

Why Choose Us?

Expertise: With years of experience in the model railway industry, we offer expert advice and support to help you achieve your modelling goals.

Quality Products: We stock only the best products from trusted brands, ensuring you receive the quality you deserve.

Customer Service: Our team is dedicated to providing exceptional service, from answering your questions to ensuring your orders are delivered promptly.

Join Our Community

We invite you to join our community of model railway enthusiasts. Follow us on social media for the latest updates, tips, and inspiration. If you have any questions or need assistance, don't hesitate to contact us. We're always happy to help!

Thank you for choosing us We look forward to being a part of your modelling journey.